Transforming client communications: visual style guide and template for Flyhomes brokerage

Discovery

Flyhomes Brokerage faced a critical challenge with their text-heavy presentation decks used for client onboarding and closings. The dense information was overwhelming, causing confusion and undermining client trust.

Solution

To elevate the customer experience and rebuild trust, I developed a comprehensive style guide for Flyhomes Brokerage's presentation decks. By transforming complex information into intuitive infographics, I established a clear visual hierarchy and a more accessible presentation format. This strategic redesign not only eliminated confusion but also significantly streamlined the onboarding and closing processes. The sophisticated, visually engaging design materials enhanced the professional image of the agents, fostering a stronger trust relationship with clients and setting a new standard for client communications at Flyhomes Brokerage